view more information on: File a Complaint. This can help you decide about the best way to make your complaint. Here's what you need to know. Send a comment, complaint, or suggestion about the services you received from one of the Boards, Bureaus, Programs, or Divisions within the Department of Consumer Affairs. If you think you have been scammed or swindled, contact your local consumer affairs office. Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds. Someone will review your request and assist you. You can use our complaint letter template to help you draft a letter to the business. DCA enforces the City's Consumer Protection Law and uses mediation to help you resolve complaints against a business. Middle Name. Check the Status of a Complaint.
The FTC complaints filed by consumers each year are helpful to consumers as a whole so it may be worthwhile to file one if you want to help other consumers as a group. Preparing Your Complaint Before you file your complaint with us, take a moment to make sure you have all of your important information.
In doing so, please be aware that we don't manage complaints and we have no investigation or enforcement powers.
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Consumer Affairs is For Your Protection. Complaints are resolved through voluntary mediation or arbitration between the parties. If you need assistance not relating to filing a complaint, click here to send your concerns to the department. First Name * Please fill the required field. Health Care Professional Responsibility and Reporting Enhancement Act. File an online Complaint. More help can be found through community service providers listed below who can provide guidance. If you have any consumer rights questions or enquiries, contact us on the Consumer Protection helpline. The ACCC offers advice to consumers about how to resolve problems or make a complaint.
Get advice on your consumer rights, including complaints and trading standards. Address * Please fill the required field. We investigate complaints and answer hundreds of consumer questions every day. The Consumer Affairs Branch responds to complaints concerning tenant-landlord, cable, consumer, taxicab, and towing.
Watchdog receiving one complaint every two minutes over cancelled holidays Investigators have now received 60,000 coronavirus-related complaints By Jessica Beard 22 May 2020 • 6:00am The CAD is charged with the responsibility to safeguard the economic interests of consumers through three main areas: The Unit comprises two units; the Consumer Protection and Services Unit (CPSU) and the Research Unit (RU). Consumer Affairs Branch Consumer Complaint Form Important Information - Please read first. But you should understand the process first. Home Phone … Individual consumer or any organization of consumers can make complaints or can provide information on erroneous trade practices. Anyone found to be utilizing the form for any other unauthorized use may be subject to legal action. Learn about our process for consumer, business or product safety complaints. Consumer Affairs Authority carries out investigations based either upon its own motion or on any complaint/requests made by any consumer or organization of consumers. Info on breaking a lease early (including due to domestic violence), getting bonds back, retrieving goods, tenancy and real estate complaints. Find a list of organisations that can help in your dispute. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal Consumers are simply better at advocating their own interests than the government could ever be. If we can't help, we will provide you with the contact information for a State or Federal agency that can help. To facilitate the submission of complaints made pursuant to Section 7 of the Consumer Protection Ordinance, 2016. Skip to navigation Skip to content Skip to footer. Last Name * Please fill the required field.